Frequently Asked Questions
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Most Popular Questions
WHATS THE DIFFERENCE BETWEEN VIRGIN HAIR AND RAW HAIR?
RAW hair is the best quality which is what makes them more expensive. They come from one donor and can be bleached to #613 color. Virgin hair is very silky in texture and can be bleached to #27 color.
HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY PACKAGE?
We have a standard 24-48 hour processing time prior to the shipment of all orders. This processing timeframe is subject to change due to sales or holidays. Please review our shipping methods to receive an estimated timeframe of received your package.
******NO SHIPMENT WILL TAKE PLACE ON WEEKENDS NOR HOLIDAYS******
HOW SHOULD I CARE FOR MY HAIR?
All virgin hair reacts differently to product and regimens. Please be mindful to stay away from ingredients that can strip your extensions of moisture such as parabens, sulfate, and silicone. These products usually tend to have a high alcohol content which dehydrates the hair follicle of its nutrients. Heavy oils are also not necessary to care for your extensions as it can weigh down your hair pattern. By rule of thumb, we recommend co-washing your bundles weekly and shampooing bi-weekly to rid your bundles of any excess product. Deep conditioning can be done as needed. Make sure hair is completely detangled before shampooing and conditioning, use a wide tooth comb to lather as rubbing may cause the hair to tangle. For best results, allow hair to air dry.